A Feeling of Family
June 13, 2014
Valeria Mendez, Front Desk – BreatheAmerica El Paso I became a full time associate with BreatheAmerica in March after working for Dr. Lelia Gaines for 8 years. It has been an honor to be trained but such expert staff. Early in the process I became familiar with the BreatheAmerica story and learned that throughout the organization everyone strives to “do the right thing” for patients, as well as for each and every employee, in order to create a great patient experience. I appreciate the fact that each member of the leadership team is so approachable. It creates a feeling of family and the sense that we work together as a team to create a great patient experience. It is exciting to hear from the patients I used to serve at Dr. Gaines’ office. They, like all of our patients, understand their treatment plans due to the length of time that our providers give to them, and enjoy the convenience of our on site diagnostic tools such as the low dose radiation CT. This is an exciting place where we are changing people’s lives for the better.