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A Warm and Welcoming Smile

Ceci Hernandez, Medical Receptionist – BreatheAmerica El Paso I have enjoyed a career in healthcare that spans more than 38 years, and I can confidently say at this stage in my career that I love working for BreatheAmerica El Paso. Everyone in our office works hard to ensure the highest quality of patient care and overall patient satisfaction. I love the challenge to grow every day and utilize all the skills and training I have acquired over my 38 years of service.

The most enjoyable part of my day is greeting every patient and visitor with a smile. I want to ensure that every person visiting our facility feels welcome. I want our patients to immediately know that they are in good hands and made the right decision in coming to see us. We always listen to our patients’ needs and provide care for the symptoms they may be dealing with. We enjoy a great sense of satisfaction when patients call and ask us to help them. As patients leave their office visits, we make sure they have everything they will need; treatment plans, appointment reminders, and any paperwork they might need for the future.

In addition to caring for exceptional patients, I also enjoy the pleasure of working with an excellent group of people. Our staff is well trained, caring, and highly professional. We work as a team, ensuring that all of our patients are well taken care of and leave our office happy, satisfied, and breathing easier.